Guest Experience Leader & Team Builder

Old Keene Mill - South Block; Springfield (VA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Unlimited Flex Paid Time Off

FREE Shift Meals

Monthly Parking Reimbursement

Technology Stipend

Job summary

Old Keene Mill - South Block in Springfield is seeking a Head Coach to lead their team and provide outstanding guest experiences. The role offers a salary range of $60,000-$70,000, along with a yearly bonus potential and numerous perks including medical insurance and unlimited paid time off.

The ideal candidate will have team management experience and a passion for customer service. In this role, you will inspire your team, ensure operational excellence, and uphold the South Block spirit.

Qualifications

• At least 2 years of demonstrated experience managing and motivating a team.
• Willingness to jump in and lead by example.
• Ability to stand for extended periods, bend, and lift up to 25lbs.

Responsibilities

• Lead with an owner’s mentality, delivering high standards.
• Train, coach, and develop your team.
• Keep the store running smoothly with inventory and supply management.

Skills

Team management

Customer service

Flexibility under pressure

Education

High school diploma or equivalent

Job description

Old Keene Mill - South Block in Springfield is seeking a Head Coach to lead their team and provide outstanding guest experiences. The role offers a salary range of $60,000-$70,000, along with a yearly bonus potential and numerous perks including medical insurance and unlimited paid time off.

The ideal candidate will have team management experience and a passion for customer service. In this role, you will inspire your team, ensure operational excellence, and uphold the South Block spirit.