Head Coach & Guest Experience Lead

Reston - South Block; Reston (VA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Unlimited Flex Paid Time Off

FREE Shift Meals

Technology Stipend

Monthly Parking Reimbursement

Job summary

Reston - South Block is seeking a Head Coach to lead a team and create exceptional guest experiences. The role involves managing daily operations, developing staff, and maintaining high standards of service.

The ideal candidate will have at least 2 years of experience in team management, a passion for guest service, and the ability to thrive under pressure. Enjoy competitive pay, bonuses, and perks including medical insurance and unlimited paid time off.

Qualifications

• At least 2 years of demonstrated experience managing and motivating a team.
• Ability to stand for extended periods, bend, and lift up to 25lbs.
• Willingness to jump in, and lead by example.

Responsibilities

• Lead with an owner's mentality, ensuring high standards.
• Train, coach, and develop your team.
• Keep the store running smoothly: ordering supplies, tracking inventory.

Skills

Team management

Guest experience

Problem-solving

Flexibility

Education

High school diploma or equivalent

Job description

Reston - South Block is seeking a Head Coach to lead a team and create exceptional guest experiences. The role involves managing daily operations, developing staff, and maintaining high standards of service.

The ideal candidate will have at least 2 years of experience in team management, a passion for guest service, and the ability to thrive under pressure. Enjoy competitive pay, bonuses, and perks including medical insurance and unlimited paid time off.