Guest Experience Leader, Retail & Store Ops

Pilot Flying J; New Albany (MS); On-site; USD 18,514 - 26,849; Full time

Benefits offered by this job

Fuel Discount

Nation‑wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Flying J is looking for a Shift Leader in New Albany, Mississippi, who will supervise employees and oversee store operations. The ideal candidate will excel in customer service, be self-motivated, and assist managers in creating a high-quality customer-focused experience.

The position offers starting pay between $13.44 and $19.49 per hour, along with various benefits including fuel discounts and a medical plan. Candidates must be flexible in scheduling, ready to work nights, weekends, and holidays.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer-focused culture.
• Must be able to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Supervise employees and general operations of the store.
• Assist managers with tasks to maintain well-functioning facilities.
• Respond to the needs of customers effectively.

Skills

Customer service skills

Retail operations knowledge

Team collaboration

Tools

Calculator

Computer

Job description

Pilot Flying J is looking for a Shift Leader in New Albany, Mississippi, who will supervise employees and oversee store operations. The ideal candidate will excel in customer service, be self-motivated, and assist managers in creating a high-quality customer-focused experience.

The position offers starting pay between $13.44 and $19.49 per hour, along with various benefits including fuel discounts and a medical plan. Candidates must be flexible in scheduling, ready to work nights, weekends, and holidays.