Guest Services Lead — Flexible Schedule & Perks

Pilot Flying J; Moss Point (MS); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Fuel Discount

Medical Plan

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company in Moss Point, Mississippi, is seeking a Shift Leader to supervise store employees and ensure smooth daily operations. The ideal candidate delivers outstanding customer service, supports managers, and helps maintain our facilities to PFJ’s standards.

Pay starts between $13.44 and $19.49 per hour, with the role requiring flexibility for nights, days, weekends and holidays; background check required; strong teamwork and numeric proficiency are valued.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise store employees and oversee daily operations.
• Provide excellent customer service and respond to customer needs.
• Assist managers with tasks to keep the store well-maintained and running smoothly.
• Maintain knowledge of store operations and PFJ's commitment to quality.

Skills

Retail operations

Customer service

Teamwork

Calculator proficiency

Flexible schedule

Job description

Pilot Company in Moss Point, Mississippi, is seeking a Shift Leader to supervise store employees and ensure smooth daily operations. The ideal candidate delivers outstanding customer service, supports managers, and helps maintain our facilities to PFJ’s standards.

Pay starts between $13.44 and $19.49 per hour, with the role requiring flexibility for nights, days, weekends and holidays; background check required; strong teamwork and numeric proficiency are valued.