Guest Experience Leader — Inspire Teams, Drive Impact

Altar'd State; Dedham (MA); On-site; USD 52,000 - 68,000; Full time

Job summary

Altar’d State is seeking a Guest Engagement Assistant Store Leader in Dedham, MA to create an exceptional guest experience. You will hire, train, and develop a diverse team, driving sales and meeting goals through strong leadership and customer focus.

You will model high service standards, foster a collaborative environment, and oversee programs like Mission Monday to positively impact the community while ensuring profitable store operations.

Qualifications

• Strong communication and guest-service skills.
• Proven leadership in hospitality or retail environments.
• Ability to recruit, train, and develop a diverse team.

Responsibilities

• Cultivate a guest-focused environment by driving volume and anticipating guest needs.
• Model excellent service standards and coach associates to deliver exceptional experiences.
• Recruit, train and develop a team to achieve store and company goals.
• Foster team commitment through support, relationship building, and recognizing contributions.
• Manage Mission Mondy campaigns to positively impact the community.

Skills

Guest engagement

Leadership

Communication

Team development

Customer focus

Education

Bachelor's Degree preferred

Job description

Altar’d State is seeking a Guest Engagement Assistant Store Leader in Dedham, MA to create an exceptional guest experience. You will hire, train, and develop a diverse team, driving sales and meeting goals through strong leadership and customer focus.

You will model high service standards, foster a collaborative environment, and oversee programs like Mission Monday to positively impact the community while ensuring profitable store operations.