Guest Experience Leader: Front Desk & Night Audit

Shaner Group; Sebring (FL); In loco; USD 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

Shaner Hotels is seeking a Front Office Manager for our Seven at Sebring Hotel in Sebring, FL. This on-site role involves rotating between Front Desk, Night Audit, and Housekeeping, ensuring adherence to hotel and franchise standards and delivering outstanding guest service.

The ideal candidate has at least one year of front office management experience in hospitality, strong communication skills, a high school diploma, and bilingual English/Spanish is a plus.

Competenze

• Minimum one year of front office management experience in the hospitality industry.
• Ability to satisfactorily communicate with guests, management and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• Bilingual English/Spanish a plus.
• Knowledge of budget preparation and cost controls.
• Knowledge of local activities and attractions appropriate for clientele.

Mansioni

• Responsible to rotate between Front Desk, Night Audit, and Housekeeping Departments perform work functions in accordance with hotel and franchise standards.
• Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff.

Conoscenze

Front office mgmt

Guest communication

Team coordination

Bilingual EN/ES

Budget knowledge

Local attractions knowledge

Formazione

High school diploma

Descrizione del lavoro

Shaner Hotels is seeking a Front Office Manager for our Seven at Sebring Hotel in Sebring, FL. This on-site role involves rotating between Front Desk, Night Audit, and Housekeeping, ensuring adherence to hotel and franchise standards and delivering outstanding guest service.

The ideal candidate has at least one year of front office management experience in hospitality, strong communication skills, a high school diploma, and bilingual English/Spanish is a plus.