Guest Experience Leader — Front Desk

Atrium Hospitality; La Vista (NE); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

401(k) plan with company match

Health Coverage

Paid Time Off

DailyPay

Tuition reimbursement

Brand discounts

Community service programs

Job summary

La Vista Embassy Suites in La Vista, NE, is seeking a Front Office Manager to lead a team of front desk associates and ensure outstanding guest experiences. You will guide daily operations, drive loyalty and collaboration across departments to deliver seamless service.

The role requires 2+ years of front desk and supervisory experience, a high school diploma or equivalent, and proficiency with Microsoft Office.

Qualifications

• 2+ years of front desk experience.
• 2+ years of supervisory experience.
• High school diploma or equivalent; a degree is a plus.
• Tech-savvy with Microsoft Office (Word, Excel, Teams).
• Flexible schedule availability.
• Physically able to lift/move as needed.

Responsibilities

• Lead and inspire a team of front office associates.
• Champion exceptional guest experiences by anticipating needs and resolving concerns.
• Collaborate across departments for seamless service and operational excellence.
• Drive financial performance by managing labor costs and expenses.
• Maintain brand standards and cleanliness while supporting operations as needed.
• Serve as Manager on Duty to ensure guest satisfaction at all times.

Skills

Front desk experience

Supervisory experience

Microsoft Office

Flexible schedule

Physical ability

Education

High school diploma or equivalent

Tools

Word

Excel

Teams

Job description

La Vista Embassy Suites in La Vista, NE, is seeking a Front Office Manager to lead a team of front desk associates and ensure outstanding guest experiences. You will guide daily operations, drive loyalty and collaboration across departments to deliver seamless service.

The role requires 2+ years of front desk and supervisory experience, a high school diploma or equivalent, and proficiency with Microsoft Office.