Guest Experience Lead: Front Desk

ULNYP; La Vista (NE); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401(k) match with company contribution

Health insurance (medical, dental, and

Vision insurance

Paid Time Off

Tuition reimbursement

DailyPay

Employee discounts

Job summary

Atrium is seeking a front desk associate to oversee daily front desk operations at our La Vista, NE location. You will check guests in and out with warm, accurate service and help train new front desk team members to maintain a guest‑ready lobby.

We value customer service expertise, hospitality experience, and the ability to work with hotel systems. This role requires physical activity and professional, friendly communication.

Qualifications

• Customer service experience in hospitality or similar setting.
• High school diploma or equivalent.
• Ability to operate hotel systems confidently.
• Capability to lift up to 50 lbs and remain on feet.

Responsibilities

• Oversee front desk operations and assist guests.
• Handle guest check-ins and check-outs with warmth and accuracy.
• Support and train new front desk team members.
• Resolve guest issues quickly and professionally.
• Assist with event sheets and business center support.

Skills

Customer service

Hospitality experience

Leadership

Tech savvy

Stamina

Education

High school diploma or equivalent

Tools

Hotel PMS software

Job description

Atrium is seeking a front desk associate to oversee daily front desk operations at our La Vista, NE location. You will check guests in and out with warm, accurate service and help train new front desk team members to maintain a guest‑ready lobby.

We value customer service expertise, hospitality experience, and the ability to work with hotel systems. This role requires physical activity and professional, friendly communication.