Guest Experience Leader | Flexible Scheduling & Growth

McDonald’s; Town of Florida (NY); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid sick leave / PTO

Tuition reimbursement

Training & advancement

Weekly direct deposit

401k plan

Medical, dental & vision

Job summary

McDonald’s is hiring a Guest Experience Lead to ensure a welcoming and efficient dining experience in New York. You will check in with guests, address concerns, and promote app features and promotions.

The role emphasizes teamwork, hospitality, and staying informed about current offers, with opportunities for training and advancement. Full‑time positions are available in select locations, offering competitive pay and benefits such as paid time off, tuition assistance, and medical plans.

Qualifications

• Humble and hospitable demeanor
• Passion for helping and serving others
• Strong communication and anticipation of customer needs

Responsibilities

• Lead the guest experience and ensure customers are enjoying themselves
• Resolve guest concerns and provide timely solutions
• Collaborate with the team to maintain a welcoming, clean environment
• Provide knowledge about promotions and McDonald’s App features

Job description

McDonald’s is hiring a Guest Experience Lead to ensure a welcoming and efficient dining experience in New York. You will check in with guests, address concerns, and promote app features and promotions.

The role emphasizes teamwork, hospitality, and staying informed about current offers, with opportunities for training and advancement. Full‑time positions are available in select locations, offering competitive pay and benefits such as paid time off, tuition assistance, and medical plans.