Shift Manager: Lead Team & Guest Experience - Flexible Scheduling

McDonald’s; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Job summary

McDonald’s is seeking a Shift Manager to lead daily operations in our New York restaurant. You will supervise crew schedules, guide team members, and ensure an outstanding guest experience while maintaining food safety and cleanliness to McDonald’s standards.

You will drive safety, inventory control, and profitability, while promoting training and continuous learning. Join a fast-paced team and help deliver exceptional service each shift.

Qualifications

• Passion for helping and serving others, including customers and team members.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs in a fast-paced restaurant environment.

Responsibilities

• Lead the experience by overseeing crew schedules.
• Provide encouraging leadership for crew and managers to ensure outstanding guest experience.
• Supervise food safety and cleanliness to meet McDonald’s standards.
• Take measures around safety, security, inventory, and profitability.
• Foster training and continuous learning within the restaurant.
• Drive a high level of team performance and results.

Skills

Leadership

Scheduling

Customer service

Communication

Training & development

Guest experience focus

Job description

McDonald’s is seeking a Shift Manager to lead daily operations in our New York restaurant. You will supervise crew schedules, guide team members, and ensure an outstanding guest experience while maintaining food safety and cleanliness to McDonald’s standards.

You will drive safety, inventory control, and profitability, while promoting training and continuous learning. Join a fast-paced team and help deliver exceptional service each shift.