Guest Experience Leader — Flexible Schedule & Growth

McDonald's; Annapolis (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or教育al 0ssis

Job summary

McDonald’s in Annapolis, MD is seeking a Guest Experience Leader to check in with guests, ensure they are enjoying themselves, and maintain a welcoming, clean restaurant environment. The role emphasizes solving guest concerns, teamwork, and promoting app promotions and benefits; a humble, hospitable demeanor and strong communication are required.

Benefits include competitive pay, discounts, paid time off, tuition assistance, and more.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience: Check in with guests and ensure they are enjoying themselves.
• Be the solution: Handle guest concerns and resolve to their satisfaction.
• Understand that teamwork is key: Collaborate with your team to maintain a welcoming, clean restaurant environment.
• Be in the know: Promote promotions and benefits of using the McDonald’s App, Mobile Order & Pay features.

Skills

Hospitable demeanor

Customer focus

Willingness to learn

Communication skills

Job description

McDonald’s in Annapolis, MD is seeking a Guest Experience Leader to check in with guests, ensure they are enjoying themselves, and maintain a welcoming, clean restaurant environment. The role emphasizes solving guest concerns, teamwork, and promoting app promotions and benefits; a humble, hospitable demeanor and strong communication are required.

Benefits include competitive pay, discounts, paid time off, tuition assistance, and more.