Guest Experience Leader: Flexible Hours & Growth

McDonald's Restaurants Limited; Andrews (TX); On-site; USD 37,250,000 - 48,712,000; Full time

Benefits offered by this job

Competitive starting pay

Flexible Scheduling

Training and advancement opportunities

Tuition reimbursement and education (3

Make The Grade incentive

Pay for six highest grades (up to $240

Job summary

McDonald's Restaurants Limited in Andrews, TX is seeking a Guest Experience Leader to greet guests, ensure they enjoy their visit, and uphold fast, friendly service in a busy restaurant. You will resolve guest concerns, work with the team to hit goals, promote our menu and the McDonald's App promotions, and clock in on time to keep customers cared for.

This role emphasizes safety, inclusivity, and a proactive attitude; prior experience is helpful, and a food handler certificate for Texas is

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow within the crew.
• Ability to communicate effectively and anticipate customer needs.
• Able to stand for extended periods and lift up to 50 pounds.
• Obtain and maintain a food handler certificate valid in Texas.

Responsibilities

• Lead the guest experience by checking in with guests and ensuring they enjoy themselves.
• Handle guest concerns and provide resolutions to ensure satisfaction.
• Work with your team to meet goals and maintain a fun, respectful workplace.
• Share knowledge of core menu items and promotions, including app benefits.
• Arrive on time and clock in for all shifts to ensure guests are well cared for.

Skills

Hospitable demeanor

Customer service mindset

Effective communication

Team cooperation

Punctuality and reliability

Physical stamina (stand/w lift)

Food handler cert (TX)

Job description

McDonald's Restaurants Limited in Andrews, TX is seeking a Guest Experience Leader to greet guests, ensure they enjoy their visit, and uphold fast, friendly service in a busy restaurant. You will resolve guest concerns, work with the team to hit goals, promote our menu and the McDonald's App promotions, and clock in on time to keep customers cared for.

This role emphasizes safety, inclusivity, and a proactive attitude; prior experience is helpful, and a food handler certificate for Texas is