Guest Experience Leader — Flexible Hours

McDonald's; Advance (NC); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

401k with matching

Free meals / meal discounts

Job summary

McDonald’s is hiring for a Guest Experience Leader in North Carolina. You will greet guests, assist with kiosks, and help ensure every guest has a positive experience. You’ll work with the team to keep service fast and friendly.

You must be flexible, upbeat, and able to thrive in a fast-paced environment. The role offers competitive pay, benefits, and opportunities to grow with the company.

Qualifications

• Greet guests and communicate during ordering.
• Assist guests with using the ordering kiosks.
• Help guests needing extra hands.
• Check guest satisfaction after meals.
• Ensure kids receive a kid treat.
• Address guest concerns.
• Provide feedback to the restaurant team.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with using the ordering kiosks and guidance as needed.
• Support guests who need extra hands to ensure a smooth experience.
• Check back with guests to confirm satisfaction and offer additional assistance.
• Ensure children receive a kid treat where appropriate.
• Address guest concerns promptly and professionally.
• Collaborate with the restaurant team to relay feedback and recommendations.

Skills

Greeting guests

Kiosk assistance

Team collaboration

Customer feedback

Problem solving

Attentive to kids

Job description

McDonald’s is hiring for a Guest Experience Leader in North Carolina. You will greet guests, assist with kiosks, and help ensure every guest has a positive experience. You’ll work with the team to keep service fast and friendly.

You must be flexible, upbeat, and able to thrive in a fast-paced environment. The role offers competitive pay, benefits, and opportunities to grow with the company.