Guest Experience Lead — Flexible Hours & Growth

McDonald's; King (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with matching

Paid time off

Education programs

Discount programs

Free meals

Job summary

McDonald’s Guest Experience Leader position is open in a fast-paced restaurant environment. You will greet guests, help with ordering kiosks, and assist guests needing extra hands while maintaining a friendly atmosphere and efficient service.

This role emphasizes teamwork, strong customer service, and the ability to respond promptly to feedback. You will contribute to a positive dining experience and help drive daily operations.

Qualifications

• Willingness to learn and grow in a fast-paced environment.
• Strong customer service mindset with a positive attitude.
• Ability to work well in a team and follow directions.

Responsibilities

• Greet guests and communicate while taking orders.
• Assist guests with ordering kiosks and directions.
• Support guests who may need extra help.
• Check satisfaction after order pickup and address concerns.
• Ensure kids receive a kid treat when appropriate.
• Collaborate with the restaurant team to share feedback.

Skills

Greeting guests

Kiosk assistance

Assist guests

Customer feedback

Kids engagement

Team communication

Job description

McDonald’s Guest Experience Leader position is open in a fast-paced restaurant environment. You will greet guests, help with ordering kiosks, and assist guests needing extra hands while maintaining a friendly atmosphere and efficient service.

This role emphasizes teamwork, strong customer service, and the ability to respond promptly to feedback. You will contribute to a positive dining experience and help drive daily operations.