Guest Experience Lead — Morning Shift, Flexible Hours

McDonald's; Zebulon (NC); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Paid time off

Flexible scheduling

Free meals

Job summary

McDonald’s is hiring a Guest Experience Lead in Zebulon, NC. The role involves greeting guests, helping with kiosks, assisting customers as needed, and ensuring orders are accurate and satisfying. You’ll work in a fast-paced team environment from 10am to 8pm, with opportunities for growth and benefits.

This position emphasizes excellent attitude, willingness to learn, and the ability to provide top-notch customer service in a busy restaurant setting.

Qualifications

• Must be 18 years of age or older.
• Position available on Weekdays and Weekends; both part-time and full-time.
• Hours between 10am and 8pm.

Responsibilities

• Greeting guests and communicating with them while ordering.
• Assisting guests with using the ordering kiosks.
• Providing extra help to those in need.
• Checking with guests after they receive their order to ensure satisfaction.
• Ensuring kids receive a kid treat.
• Handling order accuracy corrections.
• Collaborating with the restaurant team to relay feedback and recommendations.

Job description

McDonald’s is hiring a Guest Experience Lead in Zebulon, NC. The role involves greeting guests, helping with kiosks, assisting customers as needed, and ensuring orders are accurate and satisfying. You’ll work in a fast-paced team environment from 10am to 8pm, with opportunities for growth and benefits.

This position emphasizes excellent attitude, willingness to learn, and the ability to provide top-notch customer service in a busy restaurant setting.