Guest Experience Leader — Drive Service & Sales

Altar'd State; Estero (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Altar'd State in Estero, FL is seeking an Assistant Store Leader to elevate guest experiences and drive sales. You will recruit, train and coach a diverse team, model superb service, and lead store operations with integrity. Your leadership will foster authentic guest relationships and help achieve company goals.

You will manage schedules, coaching, recognition and performance, while upholding visual standards and mission-driven initiatives that stand out for good in the community.

Qualifications

• Prior retail or hospitality leadership experience preferred.
• Ability to recruit, train and develop a team to meet goals.
• Strong communication, guest service and relationship-building skills.
• Wamiliarity with P&L concepts and store operations desired.

Responsibilities

• Hire, train and develop a diverse team to achieve store and company goals.
• Drive sales and guest satisfaction while coaching associates on service standards.
• Model excellent service and maintain a welcoming, well-presented store.
• Oversee scheduling, incentive programs and performance feedback.

Skills

Hospitality leadership

Sales leadership

People management

Employee training

Budget/P&L awareness

Customer service

Communication skills

Education

Bachelor’s Degree preferred

Job description

Altar'd State in Estero, FL is seeking an Assistant Store Leader to elevate guest experiences and drive sales. You will recruit, train and coach a diverse team, model superb service, and lead store operations with integrity. Your leadership will foster authentic guest relationships and help achieve company goals.

You will manage schedules, coaching, recognition and performance, while upholding visual standards and mission-driven initiatives that stand out for good in the community.