Guest Experience Leader & Crew Developer

Chipotle Mexican Grill; Medway (MA); On-site; USD 56,305,000 - 62,638,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Competitive pay

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe and quality food is prepared and served, while keeping the restaurant line organized and properly trained.

The role includes supervising crew, monitoring schedules, and developing front-of-house staff, with a focus on food safety and excellent service. A high school diploma and restaurant experience are required.

Qualifications

• Cash handling policies and procedures experience.
• Knowledge of Food Safety and health department matters.
• Ability to read/write/speak the primary language of the location.
• Restaurant experience required.
• Understand Chipotle's Food With Integrity philosophy.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep the line clean, organized, and equipment functioning.
• Train and develop front-line crew; assist with performance reviews.
• Monitor breaks, shifts, and line schedules; support task completion when idle.

Skills

Cash handling

Food safety

Office paperwork

Communication

Restaurant experience

Food With Integrity philosophy

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe and quality food is prepared and served, while keeping the restaurant line organized and properly trained.

The role includes supervising crew, monitoring schedules, and developing front-of-house staff, with a focus on food safety and excellent service. A high school diploma and restaurant experience are required.