Guest Experience Lead - Spa & Retail Growth

Nurtur Aveda; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life

401(k)/match

PTO

EAP

Short-term disability

Employee discount

Growth Opportunities

Job summary

Nurtur Aveda, located in Columbus, Ohio, seeks a dedicated Guest Experience team member focused on providing excellent customer service. The role involves significant interpersonal skills and collaboration in a fast-paced salon environment.

Expect to manage customer interactions, support team initiatives, and maintain high standards of salon presentation while being a part of a community dedicated to environmental responsibility in beauty and wellness.

Qualifications

• Prior experience with guest care in a retail, salon or spa.
• Ability to manage multiple projects.
• Eagerness to learn and grow in position.

Responsibilities

• Demonstrate strong interpersonal skills and hospitality.
• Support company initiatives through managing appointment books.
• Educate team members of any new product launches.

Skills

Time Management

Organizational Skills

Interpersonal Skills

Customer Service Excellence

Education

High School diploma or equivalent

Job description

Nurtur Aveda, located in Columbus, Ohio, seeks a dedicated Guest Experience team member focused on providing excellent customer service. The role involves significant interpersonal skills and collaboration in a fast-paced salon environment.

Expect to manage customer interactions, support team initiatives, and maintain high standards of salon presentation while being a part of a community dedicated to environmental responsibility in beauty and wellness.