Guest Experience Lead: Service & Hospitality

The Halal Guys, Fenway Park; Boston (MA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Halal Guys in Boston is seeking a friendly, energetic team member to join our front-of-house staff. You will greet guests, explain the menu, manage orders, and help ensure a warm, welcoming dining experience.

Responsibilities include taking orders, maintaining station cleanliness, assisting others, and promoting catering opportunities. If you are reliable, enthusiastic and customer-oriented, this is a great fit.

Qualifications

• Excellent phone etiquette.
• Reliable transportation to and from work.
• Positive, honest, patient and encouraging demeanor.
• Energetic, super friendly and a proactive team player.
• Ability to lift, bend, stoop, walk and perform other physical tasks for hours.

Responsibilities

• Accurately and efficiently completes all sales transactions
• Ensure each customer receives outstanding hospitality in a friendly environment
• Greeting customers courteously and explain the menu; knowledge of products
• Portioning, plating and saucing orders to store standardsAssisting all team members with various daily duties and prep work
• Ringing up orders, checking and expediting orders and maintain cleanliness of own station and certain areas of the restaurant
• Maintain guest relations in the dining room, troubleshoot any problems that may arise during service
• Promote the bran at catering and special events

Skills

Phone etiquette

Team player

Hospitality

Reliability

Job description

The Halal Guys in Boston is seeking a friendly, energetic team member to join our front-of-house staff. You will greet guests, explain the menu, manage orders, and help ensure a warm, welcoming dining experience.

Responsibilities include taking orders, maintaining station cleanliness, assisting others, and promoting catering opportunities. If you are reliable, enthusiastic and customer-oriented, this is a great fit.