Guest Experience Lead — Flexible Scheduling & Growth

McDonald’s; Oklahoma City (OK); On-site; USD 18,000 - 20,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid sick leave/PTO

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s in Oklahoma City is hiring a Guest Experience Lead to supervise guest relations and frontline hospitality. You will lead the guest experience, resolve concerns, and coach a team to keep the restaurant welcoming and clean, while promoting app features and benefits.

The role offers flexible scheduling, employee discounts and meals, and opportunities for training and advancement within a fast-paced service environment.

Qualifications

• Demonstrated humble and hospitable demeanor.
• Passion for helping and serving others (customers and team members).
• Desire to learn and grow within the role.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience and ensure satisfaction.
• Address guest concerns and provide timely resolution.
• Collaborate with team to maintain a welcoming, clean restaurant.
• Promote McDonald’s App promotions and benefits to guests.

Job description

McDonald’s in Oklahoma City is hiring a Guest Experience Lead to supervise guest relations and frontline hospitality. You will lead the guest experience, resolve concerns, and coach a team to keep the restaurant welcoming and clean, while promoting app features and benefits.

The role offers flexible scheduling, employee discounts and meals, and opportunities for training and advancement within a fast-paced service environment.