Guest Experience Lead: Service & Growth

McDonald's; Glenpool (OK); On-site; USD 17,908 - 20,360; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Paid sick leave

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food chain in Glenpool, Oklahoma is seeking a Guest Experience Leader to enhance guest engagement and satisfaction. You will be responsible for checking in with guests, handling concerns, and maintaining an inviting atmosphere alongside your team. The ideal candidate will have a passion for helping others, effective communication skills, and a desire for growth. This role offers competitive pay and various employee benefits to support your development and well-being.

Qualifications

• Humble and hospitable demeanor is essential.
• Passion for helping and serving others is required.
• Desire to learn and grow must be demonstrated.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the experience by checking in with guests.
• Handle guest concerns and provide resolution.
• Work with the team to maintain a welcoming environment.
• Offer insights into promotions and the McDonald’s App.

Skills

Customer service

Teamwork

Communication

Problem-solving

Job description

A leading fast-food chain in Glenpool, Oklahoma is seeking a Guest Experience Leader to enhance guest engagement and satisfaction. You will be responsible for checking in with guests, handling concerns, and maintaining an inviting atmosphere alongside your team. The ideal candidate will have a passion for helping others, effective communication skills, and a desire for growth. This role offers competitive pay and various employee benefits to support your development and well-being.