Guest Experience Lead — Retail & Events

Event Network, LLC; Fort Lauderdale (FL); On-site; USD 60,000 - 75,000; Full time

Job summary

Event Network, LLC is seeking a dedicated Key Holder to support store management in Fort Lauderdale. You will ensure top-tier guest service, process transactions, restock merchandise, and help maintain store standards in a fast-paced, guest-focused environment.

The role requires a friendly, service-minded individual with prior keyholder or supervisor experience, merchandising skills, and flexible availability including weekends and holidays.

Qualifications

• Experience as a keyholder or supervisor in a retail environment.
• Merchandising experience organizing and presenting products that are visually appealing.
• Friendly, outgoing personality with a service mindset.
• Must be 21 for Liquor sales.
• Position requires flexible availability, including weekends, holidays, morning and evening shifts.

Responsibilities

• Greet guests and provide quality guest service.
• Use suggestive selling to increase sales with open-ended questions and add-ons.
• Be knowledgeable about products, promotions, KPI targets, and new arrivals.
• Maintain presentation standards, display merchandise, restock, and rotate products.

Skills

Keyholder experience

Merchandising

Service mindset

21+ for liquor sales

Flexible availability

Job description

Event Network, LLC is seeking a dedicated Key Holder to support store management in Fort Lauderdale. You will ensure top-tier guest service, process transactions, restock merchandise, and help maintain store standards in a fast-paced, guest-focused environment.

The role requires a friendly, service-minded individual with prior keyholder or supervisor experience, merchandising skills, and flexible availability including weekends and holidays.