Guest Experience Lead - Private Club

ADP, Inc.; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Quin House in Boston is seeking an upbeat hospitality professional to deliver a one-of-a-kind member experience in a startup-like environment. You will be part of a team that values personalized service, attention to detail, and top-notch food and beverage standards.

Responsibilities include greeting members, guiding service, serving beverages and meals, and maintaining exemplary service during shifts. Flexible availability and commitment to guest satisfaction are essential.

Qualifications

• Experience in a hotel or restaurant setting preferred.
• Service oriented style with professional presentation.
• Maintain high standards of personal appearance and grooming.
• Strong teamwork and ownership attitude.
• TIPS certification can be completed during onboarding.

Responsibilities

• Providing a warm, welcoming greeting to members and guests.
• Ensure timely service in line with Quin standards and high member satisfaction.
• Serve guests with all food and beverage needs attentively and courteously.
• Deliver food from kitchen to table accurately and promptly.
• Assist culinary team with assigned tasks and duties.
• Fulfill additional member requests and assist other outlets as needed.
• Open and close duties with thoroughness and urgency.
• Maintain clean, organized bar and service areas throughout shifts.

Skills

Hospitality experience

Guest service

Team player

Attention to detail

TIPS certified

Job description

The Quin House in Boston is seeking an upbeat hospitality professional to deliver a one-of-a-kind member experience in a startup-like environment. You will be part of a team that values personalized service, attention to detail, and top-notch food and beverage standards.

Responsibilities include greeting members, guiding service, serving beverages and meals, and maintaining exemplary service during shifts. Flexible availability and commitment to guest satisfaction are essential.