Guest Services - Basketball Tournament - Phoenix, Arizona

Waterfall Technology Consulting Partners LLC; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Waterfall Technology Consulting Partners LLC is seeking qualified Guest Services Staff to support a major basketball tournament in downtown Phoenix, Arizona, in February 2027. Join a customer-focused team delivering a seamless, professional experience for attendees, staff, and partners.

Candidates reside within commutable distance to Downtown Phoenix, are available Feb 19–21, 2027 with potential extra hours for setup and teardown, and possess reliable transportation.

Qualifications

• Must be dependable and organized with strong communication.
• Must reside within commutable distance to downtown Phoenix.
• Available for Feb 19–21, 2027 with potential pre/post-event hours.
• Reliable transportation required to and from events.

Responsibilities

• Welcome guests and provide tournament information.
• Direct attendees to seating sections, entrances, restrooms, and designated areas.
• Assist with guest flow, lines, and entry procedures.
• Respond professionally to questions and elevate safety concerns.
• Support accessibility needs and coordinate with event operations staff.

Skills

Dependable

Organized

Communication

Team player

Event operations

Job description

We're building a roster of qualified Guest Services Staff to support a major basketball tournament in Phoenix, Arizona, in February 2027! If you're a dependable andorganized team player with strong communication skills and a passion for event operations, we want to hear from you. Join our team and help deliver a seamless, professional, and memorable experience for attendees, staff, and event partners.

YOU MUST RESIDE WITHIN A COMMUNABLE DISTANCE TO DOWNTOWN PHOENIX, ARIZONA

This is a short-term employment opportunity to support the event. Must be available for assigned shifts during the week of February 19–21, 2027, with potential additional hours for pre-event setup and post-event teardown. Must have reliable transportation.

WHAT ARE SOME OF THE RESPONSIBILITIES?

• Welcome guests and provide tournament information
• Direct attendees to seating sections, entrances, restrooms, and designated event areas
• Assist with guest flow, lines, and entry procedures
• Respond professionally to questions and elevate complaints or safety concerns
• Support accessibility needs and communicate with event operations staff

WHAT IS REQUIRED TO WORK FOR THIS ROL...