Guest Experience Lead - Part-Time with Flexible Schedule

McDonald's; Cameron Park (CA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Flexible Schedule

Sick Pay

Free Uniforms

Service Awards

Employee of the Month

Discount Programs (McD Perks)

Free Meals during your Shifts

Tuition Assistance (up to $2500 per Y

Growth Opportunities

Job summary

McDonald’s is seeking motivated individuals for a part-time Guest Experience Leader role in California. You will greet guests, address concerns, assist with self-order kiosks, and ensure a clean, welcoming restaurant environment that serves families and all guests well.

The position emphasizes safety, customer care, and teamwork, with opportunities to participate in promotions and grow within the company.

Responsibilities

• Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need
• Expertly handle guest concerns and know when it is appropriate to bring an issue to management
• Assisting guests with the self-order kiosks and troubleshooting common issues
• Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all times
• Paying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)
• Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app
• Identifying potential areas of improvement and sharing these opportunities with management

Job description

McDonald’s is seeking motivated individuals for a part-time Guest Experience Leader role in California. You will greet guests, address concerns, assist with self-order kiosks, and ensure a clean, welcoming restaurant environment that serves families and all guests well.

The position emphasizes safety, customer care, and teamwork, with opportunities to participate in promotions and grow within the company.