Guest Experience Lead - Flexible Schedule & Tuition Support

McDonald's; Citrus Heights (CA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Flexible Schedule

Sick Pay

Free Uniforms

Service Awards

Employee of the Month

Discount Programs (McD Perks)

Free Meals during your Shifts

Tuition Assistance (up to $2500 per Yr

High School Diploma: (Cost covered 100

Growth Opportunities

Job summary

McDonald's California is seeking a part-time Guest Experience Leader to engage guests, support dining experiences, and ensure a clean, welcoming environment. You will assist guests with self-order kiosks and share promotions.

Join a team that values flexible schedules, tuition assistance, free uniforms, meals during shifts, and growth opportunities. This role focuses on guest service, problem resolution, and collaboration with crew members.

Qualifications

• Experience in guest service or retail is a plus.
• Strong communication and problem-solving abilities.
• Ability to work in a fast-paced environment and adapt to different guest needs.

Responsibilities

• Check in with guests about food and experience to ensure they have what they need.
• Handle guest concerns and escalate to management when needed.
• Assist guests with self-order kiosks and troubleshoot issues.
• Collaborate with staff to keep the restaurant clean and ready for guests.
• Pay attention to families with children and guests with special needs.

Skills

Guest interaction

Customer service

Team collaboration

Kiosk assistance

Assisting families

Job description

McDonald's California is seeking a part-time Guest Experience Leader to engage guests, support dining experiences, and ensure a clean, welcoming environment. You will assist guests with self-order kiosks and share promotions.

Join a team that values flexible schedules, tuition assistance, free uniforms, meals during shifts, and growth opportunities. This role focuses on guest service, problem resolution, and collaboration with crew members.