Guest Experience Lead - Flexible Hours & Growth

McDonald's; San Jacinto (CA); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Paid time off

Archways to Opportunity

Job summary

McDonald’s Guest Experience Lead in California is seeking friendly, reliable teammates to greet guests, assist with ordering, and ensure a positive dining experience. You will work with a fast-paced team, learn kiosk operation, and support guests with special needs while maintaining high service standards.

Join a franchise-operated McDonald’s restaurant offering competitive pay, medical/dental/vision benefits, a 401(k) with match, paid time off, education programs, and discounts.

Qualifications

• No formal education required beyond minimum age
• Strong customer service mindset and a positive attitude
• Ability to thrive in a fast-paced, team-oriented environment

Responsibilities

• Greeting guests and communicating with them while ordering
• Assisting guests with using the ordering kiosks
• Offering extra help to guests who need it
• Checking with guests after meals to ensure satisfaction
• Ensuring kids receive a kid treat
• Handling guest concerns promptly and professionally
• Communicating with the restaurant team to provide feedback and recommendations

Skills

Customer service

Communication

Teamwork

Kiosk assistance

Problem solving

Job description

McDonald’s Guest Experience Lead in California is seeking friendly, reliable teammates to greet guests, assist with ordering, and ensure a positive dining experience. You will work with a fast-paced team, learn kiosk operation, and support guests with special needs while maintaining high service standards.

Join a franchise-operated McDonald’s restaurant offering competitive pay, medical/dental/vision benefits, a 401(k) with match, paid time off, education programs, and discounts.