Guest Experience Lead — On‑Floor Leader & Coach

lululemon; Fairlawn (OH); Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

Extended health & dental benefits

Paid time off

Retirement plan matching

Development courses

Job summary

lululemon is seeking a Guest Experience Lead for Summit Mall Pop Up to guide the guest experience and lead on-floor activities. You will provide technical product education, drive daily sales targets, and contribute to hiring and coaching efforts with the store leadership team.

The role requires strong retail experience, leadership ability, and flexibility to work varying shifts in a mall pop-up setting. Expect an inclusive, fast-paced environment with collaborative team dynamics.

Qualifications

• 1 year retail or customer experience.
• Experience leading, mentoring, or delegating with others.

Responsibilities

• Lead the guest experience on the sales floor and ensure inclusive service.
• Provide technical product education to meet guests' needs.
• Assist with store operations, opening/closing procedures, and daily targets.

Skills

Retail experience

Leadership

Education

High school diploma or equivalent

Job description

lululemon is seeking a Guest Experience Lead for Summit Mall Pop Up to guide the guest experience and lead on-floor activities. You will provide technical product education, drive daily sales targets, and contribute to hiring and coaching efforts with the store leadership team.

The role requires strong retail experience, leadership ability, and flexibility to work varying shifts in a mall pop-up setting. Expect an inclusive, fast-paced environment with collaborative team dynamics.