Seasonal Guest Experience Leader — On‑Floor Impact

lululemon; Fort Wayne (IN); Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Family/parenthood top-up

Development courses and mentorship

Job summary

lululemon seeks a Seasonal Guest Experience Lead for our Jefferson Pointe Pop Up. The role drives guest experience, education, and store performance as part of the leadership team. You will lead on the floor, mentor teammates, and influence daily sales outcomes.

The position emphasizes inclusive guest interactions, service excellence, and operational readiness during a dynamic pop-up season. Requires retail experience and leadership capability.

Qualifications

• Legal right to work in the store's country.
• 1 year retail or customer experience.
• Leadership or mentoring experience with others.
• Strong interpersonal and communication skills.

Responsibilities

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education to guests.
• Assist in achieving daily sales targets and store goals.
• Assist in interview, onboarding, and training of new team members.

Skills

Guest experience

Leadership

Coaching

Hiring

Communication

Education

High school diploma/GED/equivalent

Job description

lululemon seeks a Seasonal Guest Experience Lead for our Jefferson Pointe Pop Up. The role drives guest experience, education, and store performance as part of the leadership team. You will lead on the floor, mentor teammates, and influence daily sales outcomes.

The position emphasizes inclusive guest interactions, service excellence, and operational readiness during a dynamic pop-up season. Requires retail experience and leadership capability.