Guest Experience Lead - Growth & 24/7 Ops

SPR Operator LLC; Humble (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive salary

Training & growth

Health & life insurance

401k match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to supervise staff and ensure quality customer experiences while maintaining store operations. You will organize workflows, monitor performance, and enforce policy adherence to support management directives.

You will also manage cash processes, assist guests, and ensure cleanliness and safety across all store areas. This role requires reliability, flexibility, and a willingness to work varied shifts to meet store needs.

Qualifications

• Requires a high school diploma or equivalent.

Responsibilities

• Supervise employees to ensure tasks align with management directives.
• Coach employees by giving constructive feedback to improve tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to safety, security, quality, and store operations policies and practices.
• Oversee cash handling and POS operations, including deposits and checks where applicable.

Skills

High School Diploma

Education

High School Diploma

Job description

Global Partners LP is seeking a Guest Service Supervisor to supervise staff and ensure quality customer experiences while maintaining store operations. You will organize workflows, monitor performance, and enforce policy adherence to support management directives.

You will also manage cash processes, assist guests, and ensure cleanliness and safety across all store areas. This role requires reliability, flexibility, and a willingness to work varied shifts to meet store needs.