Guest Experience Lead - Front of House (Seasonal)

Snowriver, Inc.; Minnesota; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

On-hill benefits for employees and all

Family perks

Job summary

Snowriver, Inc. is seeking a Front-of-House (FOH) Supervisor to lead daily front-of-house operations at Lutsen Mountains, supporting restaurant service across assigned Food & Beverage outlets. You will manage staffing, coaching, guest interactions, and service flow to ensure welcoming, attentive hospitality.

The role requires hands-on leadership during service, maintaining standards, coordinating with back-of-house, and driving efficiency and guest satisfaction in a seasonal resort environment.

Qualifications

• Previous experience in restaurant, hospitality, or food & beverage operations, including experience leading or supervising service teams.

Responsibilities

• Lead front-of-house operations across assigned Food & Beverage outlets.
• Recruit, schedule, train, coach, and develop front-of-house staff.
• Oversee seating, reservations, table management, service pacing, and turnover.
• Ensure POS accuracy, cash-handling procedures, and compliance with service standards.
• Maintain guest-ready dining rooms, bars, and service stations with strong attention to cleanliness and safety.

Skills

FOH experience

Staff leadership

Guest service

Communication

Job description

Snowriver, Inc. is seeking a Front-of-House (FOH) Supervisor to lead daily front-of-house operations at Lutsen Mountains, supporting restaurant service across assigned Food & Beverage outlets. You will manage staffing, coaching, guest interactions, and service flow to ensure welcoming, attentive hospitality.

The role requires hands-on leadership during service, maintaining standards, coordinating with back-of-house, and driving efficiency and guest satisfaction in a seasonal resort environment.