Guest Experience Lead — Front of House

Tuk Tuk Boom; Madison (MS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Meal benefits

Growth opportunities

Job summary

Tuk Tuk Boom is looking for an experienced Front of House Manager to oversee daily operations at our casual dining Thai & sushi restaurant. The role requires strong leadership and a passion for hospitality to ensure smooth service and a welcoming environment for guests.

The ideal candidate will manage staff, handle customer concerns, and foster a positive dining experience. Join us if you thrive in a dynamic environment and love customer service!

Qualifications

• 2+ years of restaurant management experience, preferably in casual dining.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Proficiency in POS systems and scheduling software.

Responsibilities

• Greet and interact with guests to ensure a positive dining experience.
• Address customer concerns and resolve issues promptly.
• Recruit, train, and supervise front-of-house staff, including servers and hosts.
• Monitor cleanliness, ambiance, and overall restaurant presentation.
• Ensure compliance with health, safety, and alcohol regulations.

Skills

Leadership

Communication

Customer Service

Attention to Detail

POS Systems

Tools

Scheduling Software

POS System

Job description

Tuk Tuk Boom is looking for an experienced Front of House Manager to oversee daily operations at our casual dining Thai & sushi restaurant. The role requires strong leadership and a passion for hospitality to ensure smooth service and a welcoming environment for guests.

The ideal candidate will manage staff, handle customer concerns, and foster a positive dining experience. Join us if you thrive in a dynamic environment and love customer service!