Front of House Manager - Madison

Tuk Tuk Boom; Madison (MS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employee discounts

Meal benefits

Growth opportunities

Job summary

Tuk Tuk Boom is looking for an experienced Front of House Manager to oversee daily operations at our casual dining Thai & sushi restaurant. The role requires strong leadership and a passion for hospitality to ensure smooth service and a welcoming environment for guests.

The ideal candidate will manage staff, handle customer concerns, and foster a positive dining experience. Join us if you thrive in a dynamic environment and love customer service!

Qualifications

• 2+ years of restaurant management experience, preferably in casual dining.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Proficiency in POS systems and scheduling software.

Responsibilities

• Greet and interact with guests to ensure a positive dining experience.
• Address customer concerns and resolve issues promptly.
• Recruit, train, and supervise front-of-house staff, including servers and hosts.
• Monitor cleanliness, ambiance, and overall restaurant presentation.
• Ensure compliance with health, safety, and alcohol regulations.

Skills

Leadership

Communication

Customer Service

Attention to Detail

POS Systems

Tools

Scheduling Software

POS System

Job description

Front of House Manager – Tuk Tuk Boom

Job Summary

We are seeking an experienced and customer-focused Front of House Manager to oversee daily operations at our casual dining Thai & sushi restaurant. This role requires strong leadership, excellent communication, and a passion for hospitality. The ideal candidate will ensure smooth service, manage staff, and maintain a welcoming environment for guests.

Key Responsibilities

1. Guest Experience & Service Excellence

• Greet and interact with guests to ensure a positive dining experience.
• Address customer concerns and resolve issues promptly.
• Maintain high service standards and a warm, welcoming atmosphere.

2. Staff Management & Training

• Recruit, train, and supervise front-of-house staff, including servers and hosts.
• Schedule shifts and manage staffing levels to meet business needs.
• Conduct regular team meetings to reinforce service expectations and restaurant policies.

3. Daily Operations & Efficiency

• Oversee the dining room, ensuring tables are turned efficiently and reservations are managed effectively.
• Collaborate with kitchen staff to ensure seamless service between front and back of house.
• Monitor cleanliness, ambiance, and overall restaurant presentation.
• Expo skills will be trained and required.

4. Financial & Inventory Oversight

• Assist in monitoring sales, labor costs, and expenses to ensure profitability.
• Manage cash handling, POS system operations, and end-of-day reporting.
• Oversee front-of-house inventory, including beverages and supplies.

5. Compliance & Safety

• Ensure compliance with health, safety, and alcohol regulations.
• Implement restaurant policies and maintain proper food handling procedures.

Qualifications

• 2+ years of restaurant management experience, preferably in casual dining.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Proficiency in POS systems and scheduling software.

Benefits

• Employee discounts and meal benefits.
• Growth opportunities within the company.

If you’re passionate about hospitality and thrive in a dynamic environment, we’d love to have you on our team!