Restaurant Ops Lead: Front & Back of House

Torsap Thai Kitchen; Haymarket (VA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Matching retirement plan

Dining privileges

Job summary

Torsap Thai Kitchen is seeking a Restaurant Floor Manager to oversee operations and ensure efficiency. The role involves training and managing staff, welcoming customers, and ensuring adherence to policies.

The ideal candidate should have at least 2 years of experience in a full-service restaurant, strong leadership skills, and the ability to work in a dynamic environment. A competitive salary, medical insurance, and retirement plans are included.

Qualifications

• Minimum of 2 years of full-service restaurant experience.
• Must be at least 21 years of age.
• Ability to lift 25 lb. frequently and 50 lb. with assistance.
• Expected to work long hours during peak periods, evenings, and weekends.

Responsibilities

• Manage restaurant operations during scheduled shifts.
• Train staff in hospitality and culinary standards.
• Ensure employees adhere to company policies and standards.
• Analyze and plan restaurant sales levels and profitability.
• Organize marketing activities for the restaurant.

Skills

Leadership

Communication

Interpersonal Skills

Technical Savvy

Customer Service

Tools

Microsoft Office

Restaurant POS Systems

Job description

Voted Best Mexican Restaurant in Northern Virginia by Virginia Living Magazine, Zandra’s Taqueria is a Mexican restaurant offering handcrafted, gourmet tacos made with fresh and local ingredients.

Founded in 2014, Zandra’s has multiple locations to include Old Town Manassas, Town of Haymarket and City of Fairfax, and is known for its community involvement, which includes hosting annual clothing drive benefiting Northern Virginia Family Services/SERVE.

Zandra’s Taqueria is always looking for experienced individuals to join our high-energy, dynamic, dedicated, and professional team!
Zandra’s Taqueria offers health benefits, competitive wages, career growth, a festive work environment and more!

The Restaurant Floor Manager position manages the restaurant operation to ensure efficient and profitable operations. Managers are responsible for the business performance of their restaurant, as well as maintaining high standards of food, service, and health and safety. Reports to the Restaurant Store Lead.

Duties & Responsibilities:

Coordinating the entire operation of the restaurant during scheduled shifts. Managing your staff and providing them with feedback.
Train your staff in all hospitality and culinary standards.
Ensuring that all employees adhere to the company's uniform standards and company policies and procedures.
Understanding all company policies, procedures, standards, and implementing them.
Meeting and greeting customers.
Running the front of the house and back of the house.
Advising customers on menu and beverage choices.
Ensure that all guests feel welcome and are given responsive, friendly and courteous service.
Recruiting, training and motivating staff.
Stepping in the necessary roles when employees are absent.
Taking responsibility for the business performance of the restaurant. Analyzing and planning restaurant sales levels and profitability.
Organizing marketing activities, such as promotional events.
Responsible for the opening and closing check out processes.
Ensuring that all restaurant equipment is maintained and properly working.
Planning and coordinating menus.
Other duties as needed.
Qualifications:

Minimum of 2 years of full-service restaurant experience.
Must be at least 21 years of age.
Must be proficient in Microsoft Office to include Microsoft Excel, PowerPoint and Word.
Must be technically savvy with a minimum of 2 years of experience with restaurant POS systems, computers, and online delivery and carry out apps.
Ability to reach, bend, stoop and frequently lift up 25 lbs. without assistance and 50 lbs. with assistance.
Work in a hot and noisy environment.
Must have high integrity and solid work ethic.
Strong leadership, communication and interpersonal skills.
Expected to work long hours during peak periods, evenings, and weekends.
Having or obtaining a food safety and/or alcohol certification.
Experience:
Minimum of 2 years of full-service restaurant experience.
Must be proficient in Microsoft Office to include Microsoft Excel, PowerPoint and Word.

Must be technically savvy with a minimum of 2 years of experience with restaurant POS systems, computers, and online delivery and carry out apps.

Must have Front of the House experience.
Must have Back of House experience.

Compensation Package: Zandra’s Taqueria offers a competitive salary and benefits package to include medical insurance, a matching retirement plan, along with work place balance and dining privileges.