Guest Experience Lead — Front Desk at a Growing Community

Brookdale; Austin (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages (hourly)

ID theft protection

Pet insurance

Paid Time Off

Paid holidays

Company provided life insurance

Adoption benefit

Disability insurance

Flexible Spending Accounts

Health Savings Account

Tuition reimbursement

Descripción de la vacante

Brookdale is seeking a Receptionist to greet visitors, answer questions, and direct calls to the proper staff within our community. You will handle mail, assist with light clerical tasks, and help maintain visitor logs, contributing to a welcoming environment.

Our roles emphasize responsiveness to residents, teamwork with staff, and adherence to community protocols. Brookdale offers a comprehensive benefits package and equal opportunity employment.

Formación

• Front desk oriented customer service skills.
• Ability to greet visitors and direct questions.
• Basic clerical tasks and information gathering.

Responsabilidades

• Greet visitors entering the community, answer questions, sign guest sheets and route calls to staff.
• Sort, deliver and collect mail; support basic office/clerical tasks and maintain logs.
• Respond to resident emergencies following community protocol as needed.

Conocimientos

Guest greeting

Question answering

Phone handling

Mail processing

Clerical support

Descripción del empleo

Brookdale is seeking a Receptionist to greet visitors, answer questions, and direct calls to the proper staff within our community. You will handle mail, assist with light clerical tasks, and help maintain visitor logs, contributing to a welcoming environment.

Our roles emphasize responsiveness to residents, teamwork with staff, and adherence to community protocols. Brookdale offers a comprehensive benefits package and equal opportunity employment.