Guest Experience & Front Desk Coordinator

Brookdale; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages forHourly

Optional voluntary benefits

Job summary

Brookdale is seeking a Receptionist to greet visitors, answer questions, manage guest logs, and route calls in a community setting. The role includes handling mail, basic clerical tasks, and assisting during resident emergencies according to community protocol.

The position emphasizes gracious hospitality, a home-like environment, and the opportunity to contribute to a nationwide organization with a broad training program. Brookdale is an equal opportunity employer and a drug-free workplace.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Job description

Brookdale is seeking a Receptionist to greet visitors, answer questions, manage guest logs, and route calls in a community setting. The role includes handling mail, basic clerical tasks, and assisting during resident emergencies according to community protocol.

The position emphasizes gracious hospitality, a home-like environment, and the opportunity to contribute to a nationwide organization with a broad training program. Brookdale is an equal opportunity employer and a drug-free workplace.