Guest Experience Champion — Flexible Schedule & Tuition

McDonald's; Sacramento (CA); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Starting pay $16/hour

Flexible Schedule

Sick Pay

Free Uniforms

Service Awards

Employee of the Month

McD Perks Discount Programs

Free Meals During Shifts

Team Activity Calendar

Tuition Assistance

High School Diploma Program

Colorado Tech University Partner

Growth Opportunities

Job summary

McDonald’s in California is seeking motivated part-time Guest Experience Leaders to welcome guests, assist with self-order kiosks, and ensure a clean, friendly dining environment. This role emphasizes guest satisfaction, teamwork, and delivering a positive experience across shifts.

The position offers flexible scheduling, tuition assistance, free uniforms, and meals during shifts, with opportunities for growth and recognition within the franchise network.

Responsibilities

• Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need
• Expertly handle guest concerns and know when it is appropriate to bring an issue to management
• Assisting guests with the self-order kiosks and troubleshooting common issues
• Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests’ needs at all times
• Paying special attention to assist families with children and guests with special needs (e.g., getting down on one knee when talking to a child, carrying trays, helping to find seating)
• Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app
• Identifying potential areas of mprovement and sharing these opportunities with management

Job description

McDonald’s in California is seeking motivated part-time Guest Experience Leaders to welcome guests, assist with self-order kiosks, and ensure a clean, friendly dining environment. This role emphasizes guest satisfaction, teamwork, and delivering a positive experience across shifts.

The position offers flexible scheduling, tuition assistance, free uniforms, and meals during shifts, with opportunities for growth and recognition within the franchise network.