Guest Experience Lead — Flexible Hours & Growth

McDonald's; Marshalltown (IA); On-site; USD 19,975 - 22,702; Part time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

Paid sick leave

Tuition reimbursement

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's in Marshalltown, Iowa is hiring a Guest Experience Leader to enhance customer interactions and satisfaction. This role involves engaging with guests, addressing concerns, and collaborating with team members to ensure a welcoming environment.

The ideal candidate should possess a humble demeanor and a passion for service. This position offers flexible scheduling and a variety of benefits including competitive pay, employee discounts, and medical coverage.

Qualifications

• Humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to communicate effectively.

Responsibilities

• Check in with guests and ensure satisfaction.
• Handle guest concerns and provide resolutions.
• Work with the team to maintain a clean environment.
• Provide insight into promotions and app features.

Skills

Effective communication

Teamwork

Customer service

Problem-solving

Job description

McDonald's in Marshalltown, Iowa is hiring a Guest Experience Leader to enhance customer interactions and satisfaction. This role involves engaging with guests, addressing concerns, and collaborating with team members to ensure a welcoming environment.

The ideal candidate should possess a humble demeanor and a passion for service. This position offers flexible scheduling and a variety of benefits including competitive pay, employee discounts, and medical coverage.