Shift Leader: Lead Team, Elevate Guest Experience

McDonald's; Marion (IA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Weekly direct deposit 401k

Job summary

McDonald's in Marion, IA is hiring a Shift Manager to oversee crew scheduling, guest experience, and daily operations. This role emphasizes leadership, teamwork, and adherence to food safety standards in a fast-paced restaurant environment.

You will coach team members, manage safety and inventory, and drive profitability while delivering consistent, high-quality service to guests. Competitive hourly pay with benefits and opportunities for advancement are offered.

Qualifications

• Passion for helping and serving others (customers and fellow team members).
• Strong customer service and support focus.
• The ability to communicate effectively and anticipate customer needs.
• To provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

Skills

Leadership

Customer service

Communication

Decision making

Tools

POS systems

Job description

McDonald's in Marion, IA is hiring a Shift Manager to oversee crew scheduling, guest experience, and daily operations. This role emphasizes leadership, teamwork, and adherence to food safety standards in a fast-paced restaurant environment.

You will coach team members, manage safety and inventory, and drive profitability while delivering consistent, high-quality service to guests. Competitive hourly pay with benefits and opportunities for advancement are offered.