Guest Experience Lead - Flexible Hours & Growth

McDonald's Restaurants Limited; North Richland Hills (TX); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Competitive pay

Medical, dental and vision

401k with matching

Paid time off (2% of gross earnings)

Education programs (Archways to Opp)

Discount programs

Free meals / meal discounts

Job summary

McDonald’s Corporate-owned restaurant is hiring a Guest Experience Leader to drive friendly service from 8am to 8pm in a fast-paced team. The role emphasizes creating feel-good moments for guests, helping with kiosks, and ensuring a welcoming atmosphere while handling guest concerns with a positive attitude.

You must be 16 or older; we offer competitive pay, benefits, and growth opportunities like tuition assistance and flexible scheduling to fit your life.

Qualifications

• Ability to greet guests and communicate clearly while taking orders.
• Willingness to help guests with kiosks and provide extra assistance as needed.
• Capable of following guidance from restaurant team and delivering great service.

Responsibilities

• Greet guests, assist with ordering, and monitor guest satisfaction.
• Support guests using ordering kiosks and provide extra help where needed.
• Communicate with the team to share feedback and improve service.

Skills

Guest interaction

Communication

Customer service

Teamwork

Job description

McDonald’s Corporate-owned restaurant is hiring a Guest Experience Leader to drive friendly service from 8am to 8pm in a fast-paced team. The role emphasizes creating feel-good moments for guests, helping with kiosks, and ensuring a welcoming atmosphere while handling guest concerns with a positive attitude.

You must be 16 or older; we offer competitive pay, benefits, and growth opportunities like tuition assistance and flexible scheduling to fit your life.