Guest Experience Lead – Flexible Hours & Growth

Arkansas; Arkansas; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive Pay

Opportunity for Advancement

Flexible Scheduling

Paid Time Off

Free Employee Meals/ Meal Discounts

College Tuition Reimbursement up to $2

Health Insurance

401(k) Retirement Program

Annual Paid Performance Reviews

High School Diploma Program

Job summary

McDonald’s in Little Rock, Arkansas is seeking a Guest Experience Lead (GEL) to join a locally owned restaurant. You'll greet guests, help with ordering, and ensure a positive dining experience by anticipating guest needs and resolving concerns.

With flexible scheduling and opportunities for advancement, this role offers competitive pay, training, and benefits through the franchisee. You’ll be part of a team dedicated to service quality and community engagement.

Qualifications

• Customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to assist customers with kiosks and self-order.
• Positive attitude and willingness to learn and grow.

Responsibilities

• Greet guests and assist with ordering.
• Assist guests with using ordering kiosks.
• Provide help to customers who need extra hands.
• Check back after meals to ensure satisfaction.
• Escalate concerns to the restaurant team.
• Provide feedback to improve service.

Skills

Customer service

Communication skills

Team player

Problem solving

Job description

McDonald’s in Little Rock, Arkansas is seeking a Guest Experience Lead (GEL) to join a locally owned restaurant. You'll greet guests, help with ordering, and ensure a positive dining experience by anticipating guest needs and resolving concerns.

With flexible scheduling and opportunities for advancement, this role offers competitive pay, training, and benefits through the franchisee. You’ll be part of a team dedicated to service quality and community engagement.