Guest Experience Lead — Flexible Hours & Growth

McDonald's; Manchester (CT); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Great pay

Growth opportunities

Job summary

McDonald's is hiring a Guest Experience Lead (GEL) in the United States. The position pays $16.94 per hour and is intended for a restaurant owned by an independent franchisee, not McDonald’s USA.

The role focuses on greeting guests, helping with kiosks, assisting customers, and ensuring guest satisfaction. Applicants must be 16 or older. The posting highlights potential growth, tuition assistance, and a fast-paced team environment.

Qualifications

• Must be at least 16 years old.
• Part-time schedule between 8am and 8pm.
• Ability to thrive in a fast-paced, team environment.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with using the ordering kiosks.
• Provide help to those needing extra hands.
• Check with guests after they receive food to ensure satisfaction.
• Ensure kids receive a kid treat when applicable.
• Handle guest concerns professionally.
• Communicate feedback and recommendations to the restaurant team.

Skills

Greeting guests

Assisting kiosks

Team communication

Job description

McDonald's is hiring a Guest Experience Lead (GEL) in the United States. The position pays $16.94 per hour and is intended for a restaurant owned by an independent franchisee, not McDonald’s USA.

The role focuses on greeting guests, helping with kiosks, assisting customers, and ensuring guest satisfaction. Applicants must be 16 or older. The posting highlights potential growth, tuition assistance, and a fast-paced team environment.