Guest Experience Lead - Fast-Paced Growth & Perks

McDonald's; Ojai (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Archways to Opportunity education

Discount programs

Free meals / meal discounts

Job summary

McDonald’s Guest Experience Leader position at a corporate-owned restaurant offers a friendly entry point into the hospitality industry. You will greet guests, assist with ordering, and support fellow team members in a fast-paced setting.

This role emphasizes service quality, teamwork, and guest satisfaction while providing on-the-job training and advancement opportunities. We offer competitive pay, education through Archways to Opportunity including college tuition assistance and English

Qualifications

• Greeting guests and assisting with ordering and kiosks.
• Helping guests who need extra hands.
• Ensuring guest satisfaction after meals.
• Communicating with the restaurant team to provide feedback and recommendations.
• Must be 16 years of age or older to work.

Responsibilities

• Greeting guests and communicating with them while ordering.
• Offering help with using the ordering kiosks.
• Offering assistance to those in need of some extra hands.
• Checking with guests after they have their food to ensure satisfaction.
• Ensuring kids receive a kid treat.
• Handling concerns and feedback.
• Communicating with the team to provide feedback and recommendations.

Skills

Greeting guests

Kiosk assistance

Teamwork

Customer service

Communication

Job description

McDonald’s Guest Experience Leader position at a corporate-owned restaurant offers a friendly entry point into the hospitality industry. You will greet guests, assist with ordering, and support fellow team members in a fast-paced setting.

This role emphasizes service quality, teamwork, and guest satisfaction while providing on-the-job training and advancement opportunities. We offer competitive pay, education through Archways to Opportunity including college tuition assistance and English