Guest Experience Lead — Growth & Education Perks

McDonald's; Menifee (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

PTO 8–18 days

Archways to Opportunity education

Health, dental, and vision

401K

Meal discount

Telemedicine access

Leaves of absence

Job summary

McDonald’s operates with independent franchisees who hire and manage their own staff. This position is for a Guest Experience Leader at a franchised restaurant, offering a fast-paced environment and opportunities to grow with the team.

You’ll learn and perform tasks focused on guest interactions, order accuracy, and guest satisfaction while benefiting from pay and growth opportunities typical for McDonald’s crew roles.

Qualifications

• Greeting guests and communicating with them while ordering.
• Offering help with using the ordering kiosks.
• Offering assistance to those in need of some extra hands.
• Checking with them once they have their food to make sure they’re satisfied.

Responsibilities

• Ensuring guests have a positive experience.
• Handling any concerns promptly and professionally.
• Communicating feedback to the restaurant team to improve service.

Skills

Greeting guests

Kiosk assistance

Team player

Customer service

Job description

McDonald’s operates with independent franchisees who hire and manage their own staff. This position is for a Guest Experience Leader at a franchised restaurant, offering a fast-paced environment and opportunities to grow with the team.

You’ll learn and perform tasks focused on guest interactions, order accuracy, and guest satisfaction while benefiting from pay and growth opportunities typical for McDonald’s crew roles.