Guest Experience Lead — Growth, Perks & Education

McDonald's; Crestline (CA); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

Vision coverage

401k with match

Paid time off

Education programs

Free meals

Job summary

McDonald’s is hiring a Guest Experience Leader in a corporate-owned restaurant. You will welcome guests, assist with ordering, and help guests use self-service kiosks while maintaining a friendly, energetic environment.

The role emphasizes providing great service, resolving concerns, and contributing to a positive guest experience. You must be at least 16 years old and available to work a schedule that includes daytime hours.

Qualifications

• Must be at least 16 years old.
• Part-time availability between 8am and 8pm.
• Ability to work in a fast-paced, team environment.
• Willingness to learn and grow.

Responsibilities

• Greeting guests and communicating with them while ordering.
• Offering help with using the ordering kiosks.
• Offering assistance to those in need of some extra hands.
• Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else.
• Ensuring kids receive a kid treat.
• Handling any concerns.
• Communicating with the restaurant team to provide feedback and recommendations.

Skills

Customer service

Communication

Kiosk assistance

Teamwork

Positive attitude

Job description

McDonald’s is hiring a Guest Experience Leader in a corporate-owned restaurant. You will welcome guests, assist with ordering, and help guests use self-service kiosks while maintaining a friendly, energetic environment.

The role emphasizes providing great service, resolving concerns, and contributing to a positive guest experience. You must be at least 16 years old and available to work a schedule that includes daytime hours.