Senior Guest Experience Lead — Floor Leadership & Coaching

Lululemon Athletica Inc.; Fairlawn (OH); On-site; USD 29,618 - 34,081; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Development courses and mentorship programs

Job summary

A leading performance apparel company is seeking a Guest Experience Lead for its Fairlawn store. In this role, you will be responsible for delivering top-notch in-store experiences, leading the team, and meeting sales goals. Ideal candidates will have retail experience, strong customer service skills, and some leadership experience. This is a full-time position with competitive pay and benefits including health coverage and employee discounts.

Qualifications

• 1 year in retail or customer experience, preferably with leadership experience.
• Food/beverage service certification is a plus for experiential stores.

Responsibilities

• Ensure all guests receive quality in-store experience.
• Lead from the floor as Supervisor on Duty.
• Participate in the store’s hiring process.

Skills

Customer experience

Technical product education

Leadership and mentoring

Retail experience

Education

High school diploma/GED/equivalent

Job description

A leading performance apparel company is seeking a Guest Experience Lead for its Fairlawn store. In this role, you will be responsible for delivering top-notch in-store experiences, leading the team, and meeting sales goals. Ideal candidates will have retail experience, strong customer service skills, and some leadership experience. This is a full-time position with competitive pay and benefits including health coverage and employee discounts.