Guest Experience Lead — Elevate Service & Growth

McDonald's Restaurants Limited; Onalaska (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Archways to Opportunity education

Free meals / meal discounts

Discount programs

Job summary

McDonald's is hiring a Guest Experience Leader in our Texas restaurant. You will greet guests, help with ordering, and ensure a friendly, efficient dining experience. You’ll work in a fast-paced, team-oriented environment and learn through on-the-job training and Archways to Opportunity benefits.

Eligible candidates are at least 16 years old and committed to delivering great service. We offer competitive pay, meal discounts, and opportunities to grow with the franchisee while developing

Qualifications

• Excellent customer service and communication skills.
• Ability to greet guests and assist with orders.
• Team player with a positive attitude and initiative.
• Willingness to learn and grow in a fast-paced restaurant environment.

Responsibilities

• Greet guests and assist with ordering at the counter or kiosks.
• Help guests navigate ordering kiosks and digital menus.
• Monitor guest satisfaction and address concerns promptly.
• Collaborate with restaurant team to ensure smooth service.
• Support staff and share feedback with the team.

Skills

Customer service

Communication

Teamwork

Willingness to learn

Flexible schedule

Education

High School Diploma or equivalent

Job description

McDonald's is hiring a Guest Experience Leader in our Texas restaurant. You will greet guests, help with ordering, and ensure a friendly, efficient dining experience. You’ll work in a fast-paced, team-oriented environment and learn through on-the-job training and Archways to Opportunity benefits.

Eligible candidates are at least 16 years old and committed to delivering great service. We offer competitive pay, meal discounts, and opportunities to grow with the franchisee while developing