Guest Experience Lead: Create Feel-Good Moments

McDonald's Restaurants Limited; Roma (TX); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Competitive pay

Medical coverage

Dental coverage

Vision coverage

401k matching

Paid time off

Education programs

Discount programs

Free meals

Job summary

McDonald's Restaurants Limited is seeking a Guest Experience Leader in Texas. You will greet guests, take orders, and help guests use the ordering kiosks while ensuring a welcoming, efficient experience.

This role requires a positive attitude, eagerness to learn, and the ability to thrive in a fast-paced team. Hours are between 8am and 8pm; candidates must be 16+. The position offers competitive pay and benefits as part of a corporate-owned restaurant.

Qualifications

• Outstanding attitude and willingness to learn.
• Ability to excel in a fast-paced, team environment.
• Excellent guest interaction and problem-solving skills.

Responsibilities

• Greeting guests and taking orders with friendly, clear communication.
• Assist guests with using ordering kiosks.
• Support guests needing an extra hand during peak times.
• Check in with guests after meal to ensure satisfaction.
• Ensure kids receive a kid treat and supervise service flow.
• Relay feedback and suggestions to the restaurant team.

Skills

Customer service

Communication

Teamwork

Job description

McDonald's Restaurants Limited is seeking a Guest Experience Leader in Texas. You will greet guests, take orders, and help guests use the ordering kiosks while ensuring a welcoming, efficient experience.

This role requires a positive attitude, eagerness to learn, and the ability to thrive in a fast-paced team. Hours are between 8am and 8pm; candidates must be 16+. The position offers competitive pay and benefits as part of a corporate-owned restaurant.