Guest Experience Lead — Dining & Events

Nexdine Llc; Goshen (IN); On-site; USD 18,000 - 61,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off: Vacation, Holiday, Sick

Employee Assistance Program (EAP)

Career Growth Opportunities

Employee Perks & Rewards

Job summary

NEXDINE Hospitality in Goshen, IN seeks a Guest Experience Supervisor to oversee daily dining services, ensure client satisfaction, and lead a team of cooks, servers, and support staff.

Reporting to the General Manager or Chef, you will support scheduling, safety standards, event planning, and cost control while delivering exemplary hospitality and maintaining high presentation standards.

Qualifications

• High school diploma or equivalent.
• 1-3 years’ experience in similar position.
• Specialized training in catering.
• ServSafe Certification, Choke Safety Certification, Allergen Awareness Certification.

Responsibilities

• Provide oversight of daily dining services to ensure client and customer satisfaction.
• Instruct, train and supervise cooks, servers, and utility workers in food preparation and service.
• Assist with event planning, menu creation, setup/breakdown and coordination with Chef Manager or Chef.
• Ensure safety, sanitation, and uniform guidelines are maintained.
• Maintain vendor relationships and assist with inventory management.

Skills

Leadership

Team oriented

Communication proficiency

Customer/client focus

Ability to work under pressure

Scheduling

Supervisory responsibility

Education

High school diploma or equivalent

Culinary school certificate or degree

Tools

Microsoft Office Suite

Job description

NEXDINE Hospitality in Goshen, IN seeks a Guest Experience Supervisor to oversee daily dining services, ensure client satisfaction, and lead a team of cooks, servers, and support staff.

Reporting to the General Manager or Chef, you will support scheduling, safety standards, event planning, and cost control while delivering exemplary hospitality and maintaining high presentation standards.