Guest Experience Lead Cashier | Sales, Training & Loyalty

Ulta; Albuquerque (NM); On-site; USD 30,000 - 35,000; Full time

Job summary

Ulta Beauty in Albuquerque, NM is seeking a motivated Lead Cashier to drive guest transactions with accuracy and courtesy. You will train new cashiers, support cross-training of staff, and focus on delivering a stellar loyalty experience for guests.

The role requires strong communication, multitasking, and a passion for guest service, with the ability to lead by example on cashwrap operations and store standards.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting store goals for retail and service sales and loyalty.
• Provide exceptional guest service and pair guests with associates for makeup applications.
• Assist in training new cashiers and cross-training others.
• Handle transactions, returns, and exchanges according to policies.
• Maintain cashwrap displays, inventory, and overall store cleanliness.
• Open and close register functions as directed by the manager on duty.

Skills

POS proficiency

Apple devices

Written communication

Verbal communication

Collaboration

Interpersonal skills

Teamwork

Customer relationships

Multitasking

Problem solving

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in Albuquerque, NM is seeking a motivated Lead Cashier to drive guest transactions with accuracy and courtesy. You will train new cashiers, support cross-training of staff, and focus on delivering a stellar loyalty experience for guests.

The role requires strong communication, multitasking, and a passion for guest service, with the ability to lead by example on cashwrap operations and store standards.